Frequently Asked Questions

Can I pay using Pay Safe Card or some other method?

Yes we accept PaySafeCard codes only, Please open a support ticket to place an order

Are the payments safe?

Yes the payments are safe and are handled by online payment company Stripe

Your payment information is encrypted and we can't see the details aside from the legal name

Can I pay in other currencies than the euro?

We accept payments only in euro

However, at checkout, your local currency will be converted automatically to Euro

Are there refunds?

Yes after purchase you have 24 hours to open a support ticket
to begin the refund process no questions asked

Can I negotiate the price?

If you are buying more than 3 VIP accounts for your team
Yes the price can be negotiated to include a special discount